Our New UK/Euro Office Headquarters

 

WELCOME TO ERZULIE'S NEW HISTORIC NEWPORT STORE

Click to Enlarge Our New Newport, RI Storefront!

Click to Enlarge Welcome to our NEW Historic Downtown Newport Magical Boutique!

Click to Enlarge Inside our Newport Store & Freda's Beautiful Altar!

 

WELCOME TO ERZULIE'S FRENCH QUARTER STORE

Click to Enlarge Inside Our Royal St. Store!

Click to Enlarge Welcome to our French Quarter Magical Boutique!

Click to Enlarge Erzulie Freda's Beautiful Altar!

This is the place to learn all about Erzulie's Authentic Voudou organization, customer service inquires, favorite charities, wholesale pricing, and media information!

Since late 2002 with the opening of our New Orleans Voodoo shop in the heart of the French Quarter, Erzulie's Authentic Voudou has grown considerably to provide more authentic, handcrafted Voudou spiritual products and services. We have also incorporated many other ancient traditions and paths to serve everyone who is seeking genuine spiritual assistance and guidance.  Meeting our customers has been an amazing experience and we certianly hope you love our new, larger French Quarter Voodoo Store location, which we moved into on September of 2005 (right after Hurricane Katrina). We also hope you visit us at our new Historic Downtown Newport, RI location which we opened late August 2007!

Check back often as there will be more updates and spiritual traditions available as well!  We welcome you to browse our newly designed website to discover the updated content, extensive information, varying traditions, new product lines, recent additions to the Erzulie family and view the personal vignettes of our spiritual team to really learn all about Erzulie's Authentic Voodoo!

ERZULIE'S VOODOO SHOP - CUSTOMER SERVICE

At Erzulie's we excel at outstanding customer service and support above all else. You will always be treated with personal service, respect, compassion and genuine assistance at Erzulies! We work very hard to remember each and every guest that has visited Erzulies and your details so we can provide the highest level of personal service and attention to you. Our New Orleans Voodoo retail store hours are Thurs -Sun 11am - 8pm CST, and the NEW Newport store hours are Thurs - Mon 10am - 6pm EST. we are available by appointment Mon-Wed as well and always available to speak with you by phone or in person anytime, should you have any questions on our products or services.

Should you need a more in-depth discussion of your personal situation, you must schedule a consultation time, please see our Spiritual Services Section to learn more about this service.Our highly trained staff can answer any question you have and schedule any appointments you require therefore, phoning our store at (504) 525-2055 or (401) 845-2055 is the fastest method of obtaining your answer!

FOR ALL EMAIL INQUIRIES PLEASE DO THE FOLLOWING:

PRODUCT SUPPORT: For those who have purchased a product, have questions on how to use the item or revisions to the instructions, or simply have questions about which products to purchase, please email: Support@Erzulies.com

This is the customer service email address that will respond to these inquiries Monday through Friday only, as the office IS NOT open during the weekend, nor on major Holidays.

PRODUCT SALES: Due to sporadic high volume, please allow from 1-5 business days for a personal response to your inquiry. Should you require an immediate response, please contact the store at (504) 525-2055  or (401) 845-2055- Thurs-Sun 11am - 8pm CST.

For those who have questions about the status of their order or to request special instructions please email: Sales@Erzulies.com

Please remember, your tracking information is emailed to you by the USPS. We DO NOT provide this number for you because the USPS emails you directly with your tracking information if you left a valid email address. Therefore, tracking questions cannot be answered. If you have questions about shipping and handling or delivery methods, please read the FAQ section. 

WEBMISTRESS: Unique to Erzulie's, Anna (affectionately known as the Root Queen) the owner and founder, personally responds to all emails sent to her from every customer. She truly takes the time to know you and your situation personally, as soon as possible.  She is primarily based out of our NEW Newport, RI location at (401) 845-2055.

To insure fairness to each and every customer, her responses are based upon a "first come, first serve" basis, Monday - Friday only as the office is NOT OPEN on Saturday or Sunday, nor on major Holidays. Due to the extremely high volume of these emails, her expected response time from 1-5 business days. You may contact her directly at webmistress@erzulies.com .

Should you require an immediate response, please contact the store Thur-Sun 11am - 8pm CST, at (504) 525-2055 or (401) 845-2055!

For wholesale, media, personal details about your situation, custom rituals or service inquiries, your personal updates, remit testimonials, to share your experience at Erzulie's or to just say "hello", please contact Anna directly at webmistress@erzulies.com or phoning the store at (504) 525-2055 or (401) 845-2055.

Due to the high volume of emails, please give Anna from 1-5 business days for a response via email or you can contact her at the store at (504)525-2055 or (401) 845-2055!

ERZULIE'S VOODOO SHOP - FAVORITE CHARITIES

Sadly, I have found that many of our current spiritual experts are so busy telling you all about how important they are, how many levels of initiations they have achieved, how many books they published or how many lectures they gave, etc. and all of which is great, but I have yet to hear them say how they really serve. How do they give back or assist with those in extremely difficult, painful and impoverished living conditions? Who steps to the plate? I would much rather hear about that than their curriculum vitae.

At Erzulie's, we are very committed to making this world a better place as much and as often as we can. Personally, I am very protective and supportive of children, although I do not have any of my own. It is my personal belief if you help or rescue a child during their fundamental years; give them nourishment, stability, safety and comfort, they have a better chance at growing into a stable and balanced adult. I would love to see all children flourish and become strong, safe, balanced adults, although I know so many get lost through the cracks. We are honored to assist the following reputable and well organized charities and we strongly encourage you to donate if financially possible.

Many charities need supplies, time, deliveries, phone assistance and rescue services, so if you cannot donate "cash" you can certainly donate your abilities to those much less fortunate. Further, Erzulie's is currently working on charitable programs where a percentage of certain product sales are donated toward these charities. When this is completely structured and organized, you will see the special symbols by the products which proceeds are allocated for charitable donations. All of these charities are registered, 501C nonprofit organization with outstanding reputations.

• Women, Children, and Family Service Charities of America
  Website: http://www.womenandchildren.org 

Another stellar organization that spans nationally and internationally which focuses on creating a better world by constructively addressing gender based discrimination, domestic violence, reproductive choices, family-work conflicts, caregiver support, childhood education, hunger and health. WCFS is a coalition comprised of many of America's finest charitable organizations dedicated to meeting the needs of women, children, and families in America and around the world. Our members provide real solutions to real problems, and act as a force for change with law and policy makers. They are members of the Combined Federal Campaign (CFC) which ties many credible and wonderful charities together nationwide to lobby for federal dollars and donations for very worthy charities.

• Children's Charities of America
  Website: http://www.childrenscharities.org

A superb resource center and watch dog on all the best and most credible charities for children. Children's Charities of America is a coalition comprised of many of America's finest charitable organizations dedicated to meeting the needs of children. Our mission is two fold: First, to heighten public awareness of children's issues and the solutions to their problems. Second, to help our member agencies raise funds mainly through participation in workplace campaigns. Through its member organizations, CCA is striving to give children all over the world a fighting chance at a brighter tomorrow and a more fulfilling future. They provide complete listings to the best charities to help, rescue and intervene on behalf of abused, abandoned or neglected children. They are also members of Combined Federal Campaign (CFC).

We are very open to learning about your favorite charity and how we may be able to assist.

Please feel free to email webmistress@erzulies.com or call (504) 525-2055 to inform us of your worthy cause.

ERZULIE'S AUTHENTIC VOODOO SHOP IN THE MEDIA

During the past few years, Erzulie's Authentic Voudou has been selected to appear in many national and international films, television broadcasts, radio programs, national print and documentaries, some of the most recent include:

• The Travel Channel
• The Discovery Channel
• The Learning Channel
• The History Channel
• Spirit of Change Magazine 2007 - Northeast's largest spiritual magazine
• Wisdom Magazine 2007 
• Vision Magazine 03/07 Center Spread Article
• Kindred Spirit Magazine 12/06
• Esquire Magazine - "Hey Fella" Section 01/07 
• NBC Today Show Sunday Morning Edition
• Mysterious South" Discovery Network Series
• NBC National Documetary on Vodou 
• Haunted History Documentary on New Orleans Voodoo
• FrenchQuarter.com -The Premiere New Orleans Visitor Magazine! Check out their write up about Erzulie's French Quarter Store!
• "Occupation Double" International Television Show - Montreal
• YRB Magazine - New York City
• Trading Spaces TV show - Episode 30
• University of Toronto Documentary
• University of Central Florida Documentary
• Cox Radio - South East Morning Drive
• Clear Channel Radio - Chicago
• Inphinity Broadcasting - South East Afternoon Drive
• San Francisco Chronicle  

I love hearing from my customers when they catch any airing on the store, it's so nice to hear their comments about the store and what they heard. I will keep you posted on any other interesting media events we participate in.

Please forward all Press, Film and Media inquires to webmistress@erzulies.com for those who want to schedule any filming or interviews in the store. We are very accommodating and are used to having film crews around us!

WHOLESALE PRICING & CATALOGUES FOR ERZULIE'S VOODOO SHOP

Thank you for your interest in carrying Erzulie's product lines! At Erzulie's, we are very environmentally conscious and do not produce unnecessary paper catalogues, we feel this is a needless waste of trees and resources in all honesty. Our catalogue is showcased as the website so please feel free to peruse every page of items we offer and email webmistress@erzulies.com with the list of any items that interest you.

We are often asked by other companies if we offer wholesale pricing on our products. Since everything at Erzulie's is exclusive and handcrafted, we are happy to provide you with our Authentic Voodoo or Ancient Magical wares; however, you must meet some requirements before discussing any details or obtaining price quotes:

• Name, Address, Location and Website of Business
• You must be a legitimate business with Federal Tax ID
• You must be a legitimate business with State Sales Tax Exemption or Resale ID
• You must have a functioning store front or established web business with PHONE NUMBERS and a street mailing address
• You must be able to provide 3 trade references
• All wholesale products are prepaid in advance until a relationship and billing history has been satisfactorily established with your organization
• We only sell in 10 unit minimums per product line - meaning, we do not wholesale for 2 items of any particular oil, we require 10 unit minimums to qualify for wholesale pricing
• Email webmistress@erzulies.com or phone (504) 525-2055 or (401) 845-2055 with your information and your itemized list of what products you are inquiring about

Please keep in mind since everything at Erzulie's is hand-crafted in-house or by reputed practitioners exclusively for Erzulie's, and made with the finest, highest quality precious oils and organic ingredients, our retail prices on some products are NOT much higher than the wholesale cost.

We do not have standard discount rates across the board; they vary depending upon the supply and demand of the raw goods we use to handcraft each item. Should there be no Rose crop for example, anything made with Pure Rose Otto will be considerably higher than other precious oil formulary. Please email webmistress@erzulies.com or phone (504) 525-2055 or (401) 845-2055 with your information, documentation and itemized list of what products you are inquiring about.